Did a search and didn't see any open threads so here goes.

I've noticed several different Chase shops near where I'm going to be visiting. They are for $24.

Is this a reasonable amount of pay for the work involved?

Also, there are various shops: credit card, overdraft etc. Which is the easiest to complete?

Thanks.

Not hard but expect to be asked for your id such as drivers license so you cannot give an alias or if you have an account pretend you do not as when I did one they wanted to look up my Chase accounts. Either savings or credit card would be ok. As for me as I have Chase accounts and 3 x Chase credit cards hard to act clueless if ID is insisted upon,

I just tell then I will give them the ID when I decide to open an account or credit card. It has never been a problem.

1. Never give ID. This is so they can look you up and review all of your accounts but that is not what you're there for. You are only looking for information. Always say you do not have accounts with this bank.

2. $24, I think, is very decent pay for something that should take no more than 15 minutes, if all goes well, and it has an extremely simple report.

3. If no Banker is available you may end up waiting a half an hour before speaking to someone, and then you might not be able to speak to anyone at all.

4. Depending on what the current guidelines state, and I haven't checked recently, if you cannot speak to a banker you may only be paid half or maybe nothing at all.

5. I have recently run into issues with employees stating that they are bankers and, with no name tags, desk plaques, or business cards, I have no choice but to believe them. The client and/or MSC will decide later that that person was not an actual banker. In essence, they lied, and I was not paid at all.

Also, the banker should just read all the information off of their computer screen to describe whichever product you've asked about. Overdraft takes longer because it's a longer read and a little more involved.

The banker I saw insisted on seeing my ID said it was policy. I said I left it in in car. She wanted me to go get it I refused. It was rather uncomfortable. I was paid $15 and will not do another one.

It may be the banker's personal policy but it is not that of Chase. In something like 20 years I have never been told that when just gathering information. They do have a lot of new staff members, though, and I'm thinking that banker may have worked somewhere else where it was policy for them to get ID for every single interaction. I have actually been told at multiple branches of another bank that they will not speak to me at all unless I show ID.

@sestrahelena wrote:

It may be the banker's personal policy but it is not that of Chase. In something like 20 years I have never been told that when just gathering information. They do have a lot of new staff members, though, and I'm thinking that banker may have worked somewhere else where it was policy for them to get ID for every single interaction. I have actually been told at multiple branches of another bank that they will not speak to me at all unless I show ID.

Sounds like they know they are being shopped.

@wrosie I've done two or three of these. I've never done it for base and to determine if it is worth it, count on it taking an hour. Is that rate acceptable for you for that hour.. It shouldn't take this long, but once I had to wait 30 minutes to see a banker with no appointment, the time for the actual shop which is 10-15 minutes and maybe 10 to do the report.

I wasn't asked for my ID. If I were, I would just tell them that I just realized that I left it at home. I would also remind them that I was just looking for information today and that once I become a customer I will make sure to bring it with me when coming to this branch.

I want to thank everyone for their feedback.

I'm trying to make a mini route. But with all the various limitations it seems the MSCs make it difficult to do two shops for the same bank on the same day.

For instance. I grabbed a nicely paying credit card inquiry shop for another MSC. Then I grabbed another shop for the same MSC and client to schedule an appointment to see a financial adviser AT ANOTHER BRANCH. I was told I couldn't do them on the same day. WHY? I don't know. I guess I would be entered into that bank's system twice. However, what I don't understand is I would be making an appointment for a DAY IN THE FUTURE. Go figure. But rules are rules.

So could/can I do two inquiries for two different Chase branches in the same city on he same day without giving my ID? I don't know but I'm going to see what happens.

@sestrahelena wrote:

It may be the banker's personal policy but it is not that of Chase. In something like 20 years I have never been told that when just gathering information. They do have a lot of new staff members, though, and I'm thinking that banker may have worked somewhere else where it was policy for them to get ID for every single interaction. I have actually been told at multiple branches of another bank that they will not speak to me at all unless I show ID.

Only on one occasion have I ever had a banker insist on ID. I picked up their business card, said I would think about it and get back to them. I reported the shop with a whole mess of "No" responses and comments such as "The banker refused to tell me about the bank's products without my providing ID even after I explained that I would provide ID only after deciding if the bank had the best product to fill my needs." I got paid in full and the banker got a "Failed" report card.

Rousseau,

In my opinion you fulfilled the reason for the shop in full.

In other words, did they piss off a potential customer.

Rosie,

1-I visited my first Chase shop in 2005. According to my log, it was a group of four, with each paying $35. Considering that it is very possible you could be seated in the waiting area, $24 would far too little for me.

2-When a former MSC had the client, I completed 17 in one day for $917.

3-I agree rules need be followed.

Shopperbob,

I agree I should wait until the shops are bonused but in this Instance I will be on a mini route picking the low lying fruit to maximizing my trip.

That will probably piss off the local shoppers who are waiting for the bonus. But I have to do what I have to do.

I've also been burned waiting for bonuses while someone picked up a shop at base pay.

@wrosie wrote:

So could/can I do two inquiries for two different Chase branches in the same city on he same day without giving my ID? I don't know but I'm going to see what happens.

Yes! Yes you can. If you choose to make an appointment ahead of time ( it's an option but I don't) give a fake phone # and name. Just don't forget your fake name when you get there.

Edited 1 time(s). Last edit at 06/07/2023 08:40PM by sestrahelena.

$24 is the bonused amount. They start at $15. I like the credit card ones. They seem to go the fastest and there's not that much they have to talk about. Overdraft can take longer because there's so much they have to say. I hate when they read verbatim every word on the screen. I've had an a/c with Chase for years and always tell them I have no accounts, even when they want to just check to be sure. I never give ID.

Thank you both.

I've done the credit card ones in the past and those are much more straight forward than some of the others.

Generally, they are worth it for $15. The wait could be at most 30-45 minutes (exception: you would have to be helped 25 minutes into a wait and then have the interaction. Happened once to me.) The report is easy and it is easy to remember what to do.

I've never been asked for my ID. I usually wait until they're bonused. They used to have $6 phone shops that ere ez to do. I had 7 different phone numbers and alias to use.

@wrosie - Low lying fruit is worse than low hanging fruit!

@purpleicee wrote:

@wrosie - Low lying fruit is worse than low hanging fruit!

Thanks everyone , but apparrently $24:is already bonused and no loner low lying anything except the MSC needs to get it done. But i would gladly take the shop at $30 if I had gotten an email about its availability.

Still waiting until i'm in the area to see if it goes up.

Edited 1 time(s). Last edit at 06/06/2023 12:37AM by wrosie.

@OldmanJames wrote:

The banker I saw insisted on seeing my ID said it was policy. I said I left it in in car. She wanted me to go get it I refused. It was rather uncomfortable. I was paid $15 and will not do another one.

I had a similar problem, but a different bank. The banker wanted to argue with me over whether I would let him see my ID or not. I won that one, but it should not have been necessary.

Edited 1 time(s). Last edit at 06/07/2023 08:09PM by Susan L..

New this month (July, 2023) for Chase shops - at least in two states. I can no longer use an alias name, address, phone number and email address to set an appointment with a banker. They require email/phone to send a verification code for you to input before you get to see the branch page online to set an appointment. Today, I just went to the branch without an appointment and I got extreme heavy pressure from two different tellers (at the same branch) who demanded my full name with spelling, full address, zip, phone number, etc to be put in the "Que" to see the banker. I politely refused, nicely stating that I keep my private information private until I decide to do business with a company. I was told that I could not be in the que to see the banker. This could be just in my shopping area - and the area VP has figured out a way to out a mystery shopper - or one side of Chase is "fighting" the other side - basically they get shoppers real name and full demographics in order to do a mystery shop, only for the banker to out them as a mystery shopper. Makes no sense. This isn't a complaint against Chase or the MSC - just offering the info for anyone who usually does these shops or someone looking to do them. Even for locations only a block or so away, it isn't worth the trouble to making up a new email address for every shop, along with all other demo's. I've heard there is an app where you can get phone numbers to give out so you aren't giving out your real number - but when I googled that - there is a cost per month for each phone number.

Edited 1 time(s). Last edit at 07/06/2023 09:39PM by FrostyBubbles.

Chase shops used to be a money maker for me. Now, with fewer branches, and quarterly reports, they're a nice add on to a route. I check to see if I can get an appointment. Going in cold turkey might not get you a sit down with a banker.

I did an Overdraft one this week. Now there's a video to watch on the banker's computer screen with the Overdraft scenario. It's 3 minutes more of my time I'll never get back. I had to try hard not to yawn throughout the movie.That's the worst of the three scenarios for sure. There's so much they have to talk about and this particular banker wanted to also discuss the checking and savings account types. I had to gently redirect her a few times.

Right!? Sometimes when I'm there on a different scenario, they'll start going into the whole overdraft thing. After a mental eye-roll I say something to the effect of not being worried about that right now before they get too far.