Opinion: Achieving 100% on X-O Test or A-B Test is paramount to our reputation

uh. sure

There are reasons that a body stays in motion
At the moment only demons come to mind

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I only know of one company who uses the X-O test and I am registered with hundreds of companies.
So the ipui place sends this Glen Fuller person here for help with some kind of test. Then he asks about the Sinclair test which apparently has a name X-O (or A-cool smiley test, which he is trying to pass. Now this guy comes on here talking about the test, using the same verbiage. Then going on to talk about having to testify in court about what you observed as a mystery shopper. Something that I know of no mystery shopper ever doing. Not that it's never happened, just haven't heard about it. If you google this new guy's name and private investigator lo and behold you find lots of posts on the ipui place. In fact from the threads that are visible it seems that most of the posts on that forum come from one of these two new guys. Yet this new guy commented on Glen's thread with a link to this one in a way that didn't say but insinuated that the two did not have any previous interaction about the subject. Kind of like, oh yeah, someone else talking about this, read what I wrote. Except not. So, I'm curious what's going on because something smells wrong.

There are reasons that a body stays in motion
At the moment only demons come to mind


Edited 1 time(s). Last edit at 08/30/2017 01:02AM by bgriffin.
Congratulations, you scored 100 on the Copeland/Fuller test!

@bgriffin wrote:

So the ipui place sends this Glen Fuller person here for help with some kind of test. Then he asks about the Sinclair test which apparently has a name X-O (or A-cool smiley test, which he is trying to pass. Now this guy comes on here talking about the test, using the same verbiage. Then going on to talk about having to testify in court about what you observed as a mystery shopper. Something that I know of no mystery shopper ever doing. Not that it's never happened, just haven't heard about it. If you google this new guy's name and private investigator lo and behold you find lots of posts on the ipui place. In fact from the threads that are visible it seems that most of the posts on that forum come from one of these two new guys. Yet this new guy commented on Glen's thread with a link to this one in a way that didn't say but insinuated that the two did not have any previous interaction about the subject. Kind of like, oh yeah, someone else talking about this, read what I wrote. Except not. So, I'm curious what's going on because something smells wrong.
bgriffin: I am trying my best to pass these test and yes to me it is hard to do because of the wording that is used. and there's non thing fishy going on they just want to see me succeed in my field.

Edited 1 time(s). Last edit at 09/02/2017 01:15AM by Glen Fuller.
I do not want to sound rude in any way, but one suggestion is to work on your grammar. In this field, you will need to write lengthy narratives. Additionally, you will also need to be able to read instructions and pass tests before you can perform certain shops. As for the X-O test, I passed with a 100% with the distraction of two young children in the room. Don't over think it. I have a feeling that is what you're doing.

Edited 1 time(s). Last edit at 08/30/2017 02:22AM by gigishopper.
@Glen Fuller wrote:

bgriffin: he is just one of my instructors at ipiu I am trying my best to pass these test and yes to me it is hard to do because of the wording that is used. and there's non thing fishy going on they just want to see me succeed in my field.

I'm curious if he is one of your instructors......why isn't HE helping you pass the test. I thought that's what instructors did.

There are reasons that a body stays in motion
At the moment only demons come to mind
If I had to testify in court to the actions, or inaction's, of the mystery shops that I perform, I wouldn't do them unless I were being paid $250 an hour on a regular basis; not just a bonus shop here and there!
Oh, and if it smells like a Chocolate and Caramel Macchiato, extra whip, hold the cream, extra hot, red-eye deuced, with a splash of hazlenut syrup, Cinnamon sprinkle and two packets of equal, don't forget to put two straws in it and I have a coupon and I get double stars this week preceded by a Banana Nut muffin, hold the nuts,

then it's a

Chocolate and Caramel Macchiato, extra whip, hold the cream, extra hot, red-eye deuced, with a splash of hazlenut syrup, Cinnamon sprinkle and two packets of equal, don't forget to put two straws in it and I have a coupon and I get double stars this week
The very idea that it is common practice for MSers to testify in court cases it ludicrous. I do almost 100% complex cash integrity shops and have reported dozens and dozens of "red flag" situations. After that it is up to the client to perform any further investigation and resolve the issue as they see fit on the basis of that SECOND internal investigation or a SECOND investigation by a licensed PI and/or the police. I have heard of ONE very busy MSer who once testified in an arbitration hearing on employee conduct. If this test that is being discussed is a barrier for you with ONE MSC, just skip that MSC and sign up with the 150-200 that most MSers work with. You will have a successful MS career if you follow their guidelines, write cogent reports, perform on time, and are objective. End of story.

Edited to add: video (without any audio, therefore legal) would have resolved the "whose entered first" issue in a nanosecond. (Apologies to Abbot and Costello) Why do you think it is so often used by PIs?

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
We at this forum are aware that there are shoppers who fail to meet professional standards. But, you are, for the most part, preaching to the professionals here. We help shoppers improve their observation skills and their reports for FREE. What are you charging for the courses that you claim are essential to our integrity, please? Have you considered the ethics of encouraging your students to ask other shoppers to violate their ICAs by giving out answers to MSC tests? This just does not smell very good, IMHO.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
he wants what's best for all of his students and he see's the best in people to make it, and he has probably been down the same road when he started out .
I still want to know the price of the course. How does it compared to MSPA or IMSC training modules in terms of price and coverage? This business about his coursework being essential to one's integrity sounds booooogus to me. Especially because his ethics are highly questionable, IMHO,in telling you to ask shoppers here to violate their ICAs.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Dont we need to have our ethics all worked out already? Just got an email, apparently some folks were busted taking phoney pics of stores on appliance shops from the net or something. In that case I woukd like to see a registry of these shoppers and ban them!
The MSCs do that, you can be sure.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Glen, if you have paid him for a course then he should be providing you value. Otherwise, you could have learned as much or more here without ever paying a fee.

While @#$%& claims to give us a history lesson on mystery shopping, I beg to differ with much of what he said. Mystery shopping has existed for decades. Information I have gleaned from veteran shoppers of 20 to 30 years or more is the focus was on customer service and nothing more. It was not designed to take the place of P.I. work. Over the years the types of assignments have expanded. Some of them may give the impression they are exactly the same as work of licensed P.I.s. More often than not, the "integrity audits" we take on are just the first step or designed for business owners to protect themselves by identifying weaknesses. If a government agency sends in an officer to attempt to buy cigarettes or alcohol without an ID, the business faces fines and possibly closure. We are not performing sting operations. Ideally we are catching the problem before it goes to the next level.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I only asked to explain the difference between precedes & preceded I did not want any answers to any questions that may or may not be on any tests. and it snowed balled to heck and back
Why are we even discussing this alleged P.I. website or debating it's merits? It benefits no members here nor does it benefit the owner of the forum. Links are being provided to a website being promoted by someone, possibly two someones, with dubious motives.

Rather than confuse legitimate new mystery shoppers, the whole thread should be deleted.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Yes. Yes it is.

There are reasons that a body stays in motion
At the moment only demons come to mind
@@#$%& wrote:

instead of off-topic distractions:

If you don't like off topic discussions the I would suggest you stick to a forum you can control (yours) as we enjoy off topic discussions here.

@@#$%& wrote:

If anyone wishes to prove to me that X-O Test (or it's equivalent) is included in any current certification test from MSPA, please do so.

Who really cares if it is or not? Besides you I suppose.

@@#$%& wrote:

If anyone wishes to prove to me they are 100% proficient in the basic X-O Test, then use the forum approved method of contacting me through the messaging system.

Why would anyone care to prove this? No one here cares about this test except you. And apparently your student who can't pass it. BTW, who TF says "use the forum approved method of contacting me through the messaging system?" ROFL. That's hilarious. Just say PM me.

@@#$%& wrote:

If anyone is not 100% proficient in the basic X-O Test, then regardless of who you are - I will offer my free private help (not with answers to the test, but with a better understanding of the principles of the test will increase a more sought after reputation for cases.

Again, why would anyone here care? Except for Glen. Who you have helped with (I would assume) paid help and who still can't pass the test. That is not a strong endorsement of your "free help".

@@#$%& wrote:

And if anyone can post a direct link to any tutorial on this forum which teaches MS members how to improve their observation skills to 100% based on what the X-O Test is after, then please do so.

Again, I know this is repetitive, but no one here cares about X-O test.

There are reasons that a body stays in motion
At the moment only demons come to mind
Instead of asking forum members, why don't you ask the specific companies? We are not the ones that are going to grade future reports, decide what reports are going to be accepted or not, etc. They are asking certain questions for a reason. Speculating on here is not going to give you answers.

Kim
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