Payless

I just heard Payless shoes is going bankrupt and closing 400 stores. Sign of the tme with retail, online shopping is most of the cause.

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These businesses need to learn from Best Buy and get with the times. It's tough seeing many companies older than my grandparents die off.

[www.fool.com]

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!
They carry the shoes that K-mart used to carry when I was a kid, that's the problem. They fall apart in a month. They also mainly hire very young people who can't make the sell and are as helpful as a rock.
@spicy1 wrote:

They carry the shoes that K-mart used to carry when I was a kid, that's the problem. They fall apart in a month. They also mainly hire very young people who can't make the sell and are as helpful as a rock.

Being young has little to do with that....

The company has no incentive to sell anyways, as the people who work in that store are not salesmen, aside from upselling shoe laces and such, unlike other shoe stores like Foot Locker.

Plus, you get what you pay for.

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!
Fortunately the stores near me are not closing. It's the only store where I can get the type of shoe I need to wear.

Her Serene Majesty, Cettie - Goat Queen of Zoltar, Sublime Empress of Her Caprine Domain
Being young, and inexperienced (embarrassed) has everything to do with it. You can't tell an employee at Sonic/BWW/Wingstop/Panda/Panera/FillItIn that the food is cold/old and you want a new one without them getting all jittery and defensive and turning red, white and blue and calling you an a$$hole to their co-workers. You can't ask a question at Payless without an employee saying "If we have it, it would be over there."
If Get, get. If no get, Vernas lol
middle age & old people can being experienced & they can get embarrassed. some old peole are really cranky & they let you know that they earned right to be that way.
@MSNinja wrote:

middle age & old people can being experienced & they can get embarrassed. some old peole are really cranky & they let you know that they earned right to be that way.

Who are you talking about, inquiring minds want to know.

Live consciously....
@Tarantado wrote:

These businesses need to learn from Best Buy and get with the times. It's tough seeing many companies older than my grandparents die off.

[www.fool.com]

They were low priced shoes, copying styles, you get what you pay for, not good, not bad, is what it is....with stylish well made shoes on line for $39.00, people don't want it, too many other choice's. Can't blame the help!!

Live consciously....
@spicy1 wrote:

Being young, and inexperienced (embarrassed) has everything to do with it. You can't tell an employee at Sonic/BWW/Wingstop/Panda/Panera/FillItIn that the food is cold/old and you want a new one without them getting all jittery and defensive and turning red, white and blue and calling you an a$$hole to their co-workers. You can't ask a question at Payless without an employee saying "If we have it, it would be over there."
If Get, get. If no get, Vernas lol

I know how you feel because this happens to me all the time at Wal-Mart. I can't tell the wise senior citizen working at Wal-Mart to check the stock in the back whenever I'm venturing for a clearance deal without them automatically assuming that everything out on the sales floor is all they have. They would often tell me, "If we have it in stock, it would be over there." That's when I'll have to bring in a manager or maybe a Millenial like myself to do the right thing and actually check the back, like I requested.

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!


Edited 1 time(s). Last edit at 04/07/2017 01:02AM by Tarantado.
I was a Co-Manager at Walmart. Walmart, especially these days, is VERY departmentalized! Not everyone, in fact not very many these days, actually has access to the Merchandise in the backroom. They changed the inventory system a few years ago and product isn't binned like it used to be. If an employee does not have a Texlon there's no way they can actually do anything except ask someone else, just like you would have to do in asking a Manager. The average Associate does not have the same access to Managers as customers do.

Backroom Associates are NOT there for other Associates to do their bidding either, as you would think they would be. Most of the older/elder Associates at Walmart are treated as a third-class citizen by most Walmart Associates and nearly all Walmart Managers. Never assume because someone works at Walmart they have access to everything, the backroom included, and have information that pertains to the entire store. They do not. And to behave as though they have that kind of power is to make an a$$ out of yourself.
JC Penny and the Limited are closing also.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
My Grandma is very upset about JC Penny closing, add Sear's, Kmart and her fav CVS.
@spicy1 wrote:

I was a Co-Manager at Walmart. Walmart, especially these days, is VERY departmentalized! Not everyone, in fact not very many these days, actually has access to the Merchandise in the backroom. They changed the inventory system a few years ago and product isn't binned like it used to be. If an employee does not have a Texlon there's no way they can actually do anything except ask someone else, just like you would have to do in asking a Manager. The average Associate does not have the same access to Managers as customers do.

Backroom Associates are NOT there for other Associates to do their bidding either, as you would think they would be. Most of the older/elder Associates at Walmart are treated as a third-class citizen by most Walmart Associates and nearly all Walmart Managers. Never assume because someone works at Walmart they have access to everything, the backroom included, and have information that pertains to the entire store. They do not. And to behave as though they have that kind of power is to make an a$$ out of yourself.

And? Is it an anomaly then that I've come across numerous occasions where a highly clearanced item is mysteriously stashed in the back room then? Just because they don't have access shouldn't mean they should blow me off like that and actually attempt to assist the customer (me). I've experienced bad customer service more often than any other retailer, so maybe it's just coincidence. And yes, this 'inexperience (embarrassment),' as you call it, I've experienced with all age groups. To refuse to even look up a UPC and flatly tell me, 'what's there is there,' speaks on the Wal-Mart culture.

But to my original point though... Age and what you call "inexperience (embarrassed)" are two independent things. To think that 'inexperience (embarrassment) means the worker is 'young' is just plain ignorant.

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!
When my kids were little I'd get them shoes at Payless. Then they turned into teenagers and wanted brand names. Payless shoes have never fit my feet, I haven't been in a store in years.

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
Give me a break. Why are you, yourself, so defensive? Does this apply to you? Maybe consider getting a job in the industry that you shop so you know what you're talking about.
@Irene_L.A. wrote:

@MSNinja wrote:

middle age & old people can being experienced & they can get embarrassed. some old peole are really cranky & they let you know that they earned right to be that way.

Who are you talking about, inquiring minds want to know.
its in my post that u quoted. middle age & old people. but it should be inexperienced.
Why would anyone pay more than (or even as much as) Payless prices for fashion shoes that are churned and destined for obscurity? (Because they can, they must, everyone else does, etc. I did that too, many decades ago, because I believed that I should.)

I can understand paying for specific shoes due to medical, employment, or other reasons. I cannot fathom paying much money for trendy stuff which Is a flash in the pan.

I have changed, business has changed... *sigh*

Bach is not noise, Madam. (Robert, in Two's Company)
Shop, I get the Payless model (though I don't support it). A lot of women buy shoes, wear them for that season's fashion, and then toss them. Why pay for the designer labels when knock offs will do?

Their shoes look cheap to me. I can't do that to myself or my feet.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
You hit the nail on the head...if I am going to get crappy service I will just stay home and buy from Amazon
@HonnyBrown wrote:

Shop, I get the Payless model (though I don't support it). A lot of women buy shoes, wear them for that season's fashion, and then toss them. Why pay for the designer labels when knock offs will do?

Their shoes look cheap to me. I can't do that to myself or my feet.

I would rather have one pair of shoes for $100 than four pairs of cheaply made shoes for $24.99 each.

The only time that I have bought there in the last 20 years is when one of the kids had a performance and needed basic black shoes quickly (for one night only).
Since feet are unique and price is not a guarantee of comfort, there is only personal preference regarding Payless and non-Payless.

But back to the bankruptcy. How many of the former employees will be available and have more time to compete with us for mystery shops?

Bach is not noise, Madam. (Robert, in Two's Company)
@Shop-et-al wrote:

Since feet are unique and price is not a guarantee of comfort, there is only personal preference regarding Payless and non-Payless.

But back to the bankruptcy. How many of the former employees will be available and have more time to compete with us for mystery shops?

I wouldn't worry, in the three stores near me, they hire college kids unable to put forth what we do.

Live consciously....
I live in a college town. Payless left here years ago, but the students have been mystery shopping for years and years and years...

Bach is not noise, Madam. (Robert, in Two's Company)
@Shop-et-al wrote:

I live in a college town. Payless left here years ago, but the students have been mystery shopping for years and years and years...

Still wouldn't worry, I live in a town with two colleges, the kids live at home and in college to better themselves, and really won't put out reimbursements, and don't have time to drive into the city for 15.00. with gas at 3.00 gallon and going up...they don't do bank or dealership jobs, just doesn't work here. CA just raised gas tax, wouldn't work for them. They make more baby or dog sitting. My friend pays 15.00 a hour for someone to walk her 2 small dogs while she works.

Live consciously....
Some students here have to work. We do not compete for all assignments because of age and interest factors. It's good.

On the earlier idea, I am thinking more of employees in other cities and states where I sometimes work. More businesses than Payless are releasing employees. Large numbers of people are becoming available. I wonder if any people who are losing jobs will gravitate to mystery shopping as a way to earn money. Will any new types of shops appear for us that will replace the disappearing retail shops? Or, will more people apply for fewer shops?

Bach is not noise, Madam. (Robert, in Two's Company)
Panera Bread is going to become Krispy Kreme, very sad, but Panera has gone done hill in terms of help.
Many have been fired as KK bring in their own workers. Not sure if this effects all, I think they are Franchises, but ours will be gone, and people in my town love KK....so, having said that, their workers could easily become shoppers, finding many companies quitting their MS contracts, or lowering prices.....good time to retire...smiling smiley

Live consciously....


Edited 2 time(s). Last edit at 04/08/2017 07:25PM by Irene_L.A..
Panera Bread is well liked in my town. They have writing clubs and meetings in a large back room. They are always full at lunch time. Most of the food is nutritious and made without junk. Just my choice. Krispy Kreme did not make it here. All shops went out of business in Boston and surrounding areas.
I'm probably spoiled by service at Panera since it has been based here with many of the local stores being company owned. My understanding is they are not "becoming" Krispy Kreme. They will continue to operate as a separate business. The owner will be staying on.

My opinion, which isn't worth much to retailers, most brick and mortar stores chose to compete against online rather than take advantage of the opportunity to provide stellar customer service. Instead retailers just kept cutting back on employees. Spending an hour looking for an employee then taking my chances if they can or will help makes online shopping more attractive. On the other hand, attentive employees keep me choosing the brick and mortar even if it is more expensive.

When I was first getting started in the business world there were several clothing stores I shopped regularly. These were the type of stores where employees knew their customer's taste so they would regularly set aside new arrivals and give us a call. These days the only places I get that kind of service are Trader Joe's, Barnes and Noble and the Clinique counter at my local Macy's.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
@SoCalMama wrote:

@HonnyBrown wrote:

Shop, I get the Payless model (though I don't support it). A lot of women buy shoes, wear them for that season's fashion, and then toss them. Why pay for the designer labels when knock offs will do?

Their shoes look cheap to me. I can't do that to myself or my feet.

I would rather have one pair of shoes for $100 than four pairs of cheaply made shoes for $24.99 each.

The only time that I have bought there in the last 20 years is when one of the kids had a performance and needed basic black shoes quickly (for one night only).

i agree, and bought myself a good pair of shoes from the Walking Company, buying them from a DSW (discount store). They are so comfortable just don' wear out. I also have had a pair from payless, the look was cute, the shoes fell apart. i have shoes from Aldo's Macy's, etc. even more expensive ones go for the look and still uncomfortable. I recommend the walking company finding it discounted. They are actually built for walking.

Live consciously....
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