My dealership closes at 9pm. We get customers that walk in at 8:45 and expect to take time to browse the lot then go on a test drive. Sears, Home Depot, most places direct all customers to head to the registers 15 minutes before closing so the employees can go home on time.
People will send an email, including their phone number, then get mad if we call them. Don't put your phone number if you don't want to be called. Don't send an email inquiry, asking questions, if my email response is going to upset you. Don't spend four hours with me driving four cars and letting me help you determine the right vehicle, then come back on my day off so someone else can take half or maybe all of my commission. That's why my email includes my schedule and my business card includes my cell phone number.
I tend to avoid most retail shops just because I do not like to tie a sales associate up too long. Ten minutes for shoes or a electronic accessory I can handle. Half an hour or more for a cell phone or pretending I am a contractor just doesn't work for me. I've never even checked out other dealerships, because many of them are terrible and I know it already. I never figured out why some people enjoy working for places like that.
My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.
When you get in debt you become a slave. - Andrew Jackson