I'm not sure why I'm chiming in on this, I'll likely regret the time and effort it will take just to type it, but every now and again something just ruffles my feathers so completely that keeping my mouth shut is about as likely as the idea of me having a pint of Häagen-Dazs™ in the freezer and refraining from eating it in a single sitting--something are just impossible no matter one's intent!
Having spent a lifetime in the market research/data collection industry, I've seen thousands of people over the years that would apply for a job in our company, maybe make it through the first half of their first day as an interviewer, and then never be heard from again. Literally. Without exaggeration, I cannot count the number of times a mall security officer would come into my office, shaking his head, returning to me the smock, clipboard and paperwork found most often in one of the oversize planters in the forecourt or the old standby, the restroom at the other end of the mall. In a nutshell, it seems these folks took on the job with the misinformed notion that for some reason ours was the one industry outside maybe, Hollywood, that you could make a great living doing little or no actual work at all.
Now I'd like to give credit where credit is due, and admit that some of these disappearing employees did actually do a survey or two before absconding with a handful of #2 pencils...but it seems those few that actually did some work before leaving usually did so with a complete disregard for the most simple instructions.
In the 32 years since I began in the industry I can count on one hand the number of times I've had work rejected, and not one single time has it been for any reason that wasn't (in hindsight) completely my fault. Whether I cut a corner and didn't follow the exact methodology, missed a quota or didn't have my supporting documents to validate my work, anything I've not been paid for hasn't been because of some greedy research company trying to take advantage of me.
The industry (and thus my role in it) has changed tremendously over the years and where I used to hire full-time employees that would do mystery shop assignments in rotation, the new way of thinking is to have independent contractors execute the shops. Brilliant if you ask me! But so many people (such as Kiki) seem to be oblivious to a couple things where contracting is concerned. First off, if you're a contractor, you're self-employed running your own business: Act like it! Read your assignment's guidelines (very few actually need printing as long as you have a computer monitor)! The ENTIRE report is most often available before you conduct your shop. READ IT. If it's so long that you no longer think it's worth it financially, then call your scheduler IMMEDIATELY and say so. But do NOT do a half-a$$ed job on something that is actually QUITE IMPORTANT to a lot of people--from schedulers to editors to the employees you're ultimately shopping.
Keep in mind that your actions (and often incompetence) affect a LOT of people. The scheduler who had the whole projected booked now has to scramble to find a replacement shop. The only way for that to happen is to offer bonuses which are often paid out of the scheduler's own fee! The project manager who knew yours was the last shop before making the report is now behind schedule and unable to deliver on a promise that came with her reputation backing it up. Oh, and the employee you referred to as Mandy (because you couldn't be bothered to get a better view at her nametag) is actually named Dee-Dee. Mandy, is affected because the horrible report you filed about her was actually about Dee-Dee. Mandy is getting fired tomorrow for being so rude to you while Dee-Dee will move up the ladder and take her place. This of course would be even worse but for one thing...your half-hearted, aloof and cavalier attitude didn't give the attention or objectivity these jobs demand. The simple fact is your "interpretation" of rudeness really meant that she annoyed you by asking you to observe the sign posted at the door requesting you not bring your Venti Half-Caff Soy Mochachino into the store!
Bottom line, if you do the work, take pride in the reports you submit and do it all with honor, honesty and just a little self-respect, you'll get paid in full what turns out to be a very handsome living. Otherwise, take it from me, you might be better off working behind the fryer in the establishments you attempted to shop.