OldSchool - you listed the MSC in the title and the name of the client in the last (humorous) line of your message. I suggest that you change the client name in the last line to "Big Box Store" before the Moderators delete your post and send you a message of admonishment.
Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
Post removed as it violates the Forum guideline which states, "Do not reveal the clients of mystery shopping companies". You are welcome to repost, without the violation.