I found out lately that a complaint was filed against me for how myself and wife acted when doing a standee installation. There are three initial problems with the complaint:
I don't bring anyone much less my wife to do installs.
I am always thanked when I am done and therefore could not have been rude as reported.
I always take a photo and have yet to submit one that was "trashed." as described.
I met with the GM today and found out that the only complaint at the location I do installs for was against a woman, not a man, much less a couple and involving something completely different than an install.
Likewise, I found out the name of the location on the complaint is different than the location I do work at.
CFA is not allowing me to defend myself or using any form of evidence to validate this manufactured complaint against me. This is being done repeatedly through phone calls hanging up on me with no intent to repair the situation after I did contracts since 2006. This is highly unprofessional and not "serious" as they stated. This is ridiculous. What's worse is the woman the GM referenced still works there!