I know the phone number that the rep from survey.com, and others', has is google voice; crackly, staticy in-out conversations! They don't seem to think that is coming from their side, but think it's coming from my side. This industry has less and less marketing dollars everyday, it's best to realize that and accept the fact that you need to lower your standards to meet the industries lowered standards. Each time Crossmark, Acosta, Advantage and the larger merchandising companies call the question-answer series is always from them to me. At the end of the phone interview they ask if I have any questions, but when I do they say my manager will answer those questions. Ironic because one of my first questions is pay. They say the manager will answer that and the manager asks if the recruiter answered that question because he doesn't know. If this was for BDS, and some others, they are call-center employees who are just reading from a script and typing in the answers on the screen they are looking at. Imagine they live in S. Carolina and barely made it a year as a csr at burger king and they got hired, had a few days training and now they are talking to you.
It's rare in this "profession" anymore that merchandisers are thought of, and treated as, professionals and valuable to the retail marketing and merchandising overall strategies and successes. These are the realities, and there are more that are much more gut-wrenching than these, and acceptance is key. To place your "frustrations" on and with the person on the phone is childish and fruitless. Also, think about the fact that if you are getting pissy with them, they can leave those questions blank, or worse, and furb.