The company is low on tickets recently. They send you out on $3.00 15 minute jobs, Between filling paperwork and driving to the location and back or to another location they are breaking the law when they do not compensate from location to location- If the mileage is under 40 miles both ways. It exceeds over an hour for a 30 min with prep-time reading the service and filing the report and logging in time. Not even minimum wage. What are you to schedule your whole week and be available for less than 2 hours work, Then they send emails about how they will pay you $100 to find people to work if they get hired and work 40 hours- you get paid $100? What a sham to be honest. Speaks class action lawsuit coming for this coming regarding wage theft.

You could, you know, not work for them?

It's your Area Manager who sets your schedule and divides the work up among the merchandisers in your area. You should call them and tell them that you won't be offering your services for the $3 15 minute jobs anymore unless they pay for the time in between stores as well as the mileage! Also, for the paperwork and the "ordering", when you call to order that is when you tell them the time that it takes for paperwork and they add that time to your pay! I only do the assignments that allow for an hour and I subtract the time that it takes in between stores and I only take the remaining time to do the in-store tasks so they can't "@#$#@" me. But they sure try, everyday, at every opportunity!

Nixkit: He/She could not work for them? That's so sweet of you to mention! He/She would be better to work for them and then get an attorney!

Its called contracting for a reason. You sign a contract. And do the work. Then get paid the set amount. That is why this forum is so good because you can find out the work requirements before hand. In the end its all a learning experience and a risk. Crossmark is very quick in response time.

You are not working for wages. Those laws do not apply to set amounts agreed on beforehand. Some companies pay mileage others do not.

Crossmark is not indepwndent contractor. The have to pay you for every minute you work.

Do you mean they don't use independent contractors so the OP is an employee? If so, that should qualify as wage theft.

Right, they only hire employees. The OP understands the process of reporting the "in-store" activity but does not seem to know how to report the "other activity", at this company it is known as administrative time. For most of Crossmark's assignments, merchandisers need to order "parts" which are new graphics, graphic holders, perfume samples or anything needed for that assignment. When you call in your orders you call in your administrative time. You are asked, probably unofficially, to add your drivetime between stores to your next assignment. For example, you are given 45 minutes in the store to complete the assignment for client A. If you drove 15 minutes to get to that location, you actually only spend 30 minutes on that assignment; thereby paying for your drivetime. All other time including ordering, reading emails, talking on the phone with your Area Manager or whomever is reported to the helpdesk, which is the same desk you use to call in your orders. If you do not have orders to call in, you still call in your admin time.

All of the instructions are in the bundle of paperwork and the 4-6 hours worth of training videos that they provide and pay you to complete. If you didn't see them and you got paid for your training, well, a hidy hidy hoooo. I've never seen a $3 15 minute assignment for them myself; doesn't mean they don't exist but you can't get your drive-time in on that assignment so you would have to call in your drivetime.

I know how to report any extra admin time and the problem is that even though they say the assignment is 15- or 30 minutes, driving to that one assignment can take 1/2 hr each way- and they do not pay for that, You have to drive over a certain amount of miles in order to get paid mileage, which is not much anyway. I have never ordered supplies from any company I have worked with, they always send supplies for services at stores to me or are delivered to the store. At Crossmark, you are an employee not an IC

Spicy said you do get paid for drive time. Regardless, you probably should receive both time and mileage as an employee. In past employment I was paid for both time and mileage. If I began or ended my day off site instead of returning to the office, mileage and time to or from home was not paid because it was considered part of the normal commute.

Crossmark pays time and mileage "between stores". So if you are driving to one location only, then driving directly home, no mileage or drive time is paid unless it is over 40 miles and 1 hr from your home. In which case Crossmark will pay time and mileage above those numbers.

Crossmark confuses things by having you record in store time on one website, then recording drive time and mileage on a different website. That website automatically maps your route for the day and gives you the eligible drive time and mileage. You can over ride their calculations by entering in your revised numbers and calling the helpdesk to explain why you revised the numbers.

Did Crossmark lose P&G Recently? I work for Apollo, and I just got flooded with P&G jobs on the first of the month out of nowhere!

I wonder....I just got a call from Acosta needing P&G and some other company work done.

They recently put a compliance in about paying for time between stores- driving time within mileage - documented by google maps and what that is. So this must have been an issue and they got cracked down on, cause before it was only payable over 40 miles of driving. Now if you drive 3 miles from store to store, you can add the time. So I assume they should be paying back pay for not doing that before. Now they also require you to use personal emails and not corporate email on Office 365 as before. Supervisors send out multiple emails per day stating to schedule your ticket reminders. Once in a while is ok, but treating reps like children has got to stop. Just call out the offenders privately and stop spamming my inbox every three hours with such nonsense.

Edited 1 time(s). Last edit at 07/12/2017 05:47PM by jennifer2016.

@jennifer2016 wrote:

They recently put a compliance in about paying for time between stores- driving time within mileage - documented by google maps and what that is. So this must have been an issue and they got cracked down on, cause before it was only payable over 40 miles of driving. Now if you drive 3 miles from store to store, you can add the time. So I assume they should be paying back pay for not doing that before. Now they also require you to use personal emails and not corporate email on Office 365 as before. Supervisors send out multiple emails per day stating to schedule your ticket reminders. Once in a while is ok, but treating reps like children has got to stop. Just call out the offenders privately and stop spamming my inbox every three hours with such nonsense.

Jennifer - If you are going to post, at least be factual. The mileage policy hasn't changed at all. You always have, and always will, be paid mileage and drive time between stores. You never have, nor never will, receive mileage from your home to the first store, or from your last store to home, unless the distance is over 40 miles. If it is over 40 miles, you will be paid the any mileage in excess of 40 miles.

Please educate yourself before posting untruths.

Edited 1 time(s). Last edit at 07/13/2017 03:39PM by Wild Bill.