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Hi and new to the forum fro FL

October 12, 2020 06:01PM
I have been doing google reviews and was curious if people use that as a way in to a company, like these are my reviews and this is how i can help. I am coming up on 50 years old and would like to use this as a way to travel. When I travel now i use wyndhams and searched their site to see if they had some story of quality control dept and if staying and reviewing the stay was a part of that but it seems like its only call center work. Thanks for whoever takes the time to answer, i have been on many forums in my life as my interests are cars and traveling... thanks again.

Edited 1 time(s). Last edit at 10/12/2020 06:01PM by Josh.
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October 12, 2020 09:06PM
If you go to the New Mystery Shoppers area of the forum and read the topics that are "pinned" to the top of the list there, you will learn how this industry works. 99% of MS work is done by independent contractors, Typically, the client does not even know the name of the shopper whose report they get.

Long story, short : We ICs get MS assignments from nearly 200 MS companies and most require contracts that state that we will never make direst contact with their clients. So, if you shop Hotel X for MS company 1, X is 1's client. You submit your report to MS company 1, they strip out info that might identify you and send the report, or a digest or "score" to the client. You are forbidden from direct contact with X about you MS work, by your IC contract with the MS company.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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