New shopper in SW Minnesota

Hello there! I've been lurking for about three weeks, reading everything I can in this forum. What a fantastic resource! So much information to be gained here, and so many people sharing great advice. Thank you all for your time and wisdom.

I am new to mystery shopping. I sort of fell into it as a way to make a little extra money to compliment my full time job. I work as a User Experience (UX) Designer so I spent my days watching how people use technology so I can offer advice and recommendations on how to make things better. It's a skillset that integrates nicely with this hobby.

I've done about a dozen shops so far -- mostly little easy stuff -- but I'm looking forward to upping my game with longer, more complex shops and eventually video shops. I record usability sessions with technology users so this is not new territory to me, I just need the video equipment. All in good time!

I have a question for you all: I've noticed a few jobs in my area that have been going unfilled and I was wondering if I could negotiate a bonus with the scheduler. How do you suggest I go about doing this? Simply shoot him/her an email and say, hey, I'll do this shop but only if you give me more money?

Thanks much!

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In the best of world you would establish a track record of excellent results with that particular MSC before asking for a bonus. Don't be offended if a bonus is not forthcoming, since schedulers do not always have that to offer. The best time for getting a bonus is the end of the month and/or the end of the calendar quarter. At those times, schedulers newd to meet their goals in order to qualify for a bonus themselves!

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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