I have met many, many shoppers at shopper conferences, but just a few in my local area.
Many shoppers use audio recording to help with shops. Just be sure that you know what Canadian or local laws have to say about that. In some US states audio recording requires the prior consent of all parties to the conversation.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.