Greetings to all of the hard working individuals who are committed to the growth and integrity of this vitally important service to the retail / hospitality industry. My name is Don Bode and I founded the Consumer Research Group over 23 years ago. We have conducted an untold number of anonymous surveys from coast to coast, in neighborhoods, colleges, shopping malls and are proudly one of the few companies permitted to conduct assignments in our Nation's airports since the 911 trajedy.
I applaud the dedication of our ProShoppers (mystery shoppers) as they continually and conscientiously support our business partner / clients. Many of our field researchers have been with us for 9 years or more! At CRG, our number one mantra is, and always has been, to take care of our people. Over the years I have come to believe that our field researchers aka CRG ProShoppers do not continually, month after month, year after year, submit valuable feedback to our clients for the meager shopper's fee. They believe, as I do, that we are making a difference in how each and every guest, retail customer and diner is treated. So the next time you're posing as a customer at Sears, McDonalds or Whole Foods Market gathering that data for your shopper report, pat yourself on the back! Because, each and every fellow customer who has a satisfying experience, owes a debt of gratitude to you for your tireless efforts.
Keep up the great work!
Don Bode, CEO/Founder
CRG Proshoppers, a division of the Consumer Research Group
America's premier mystery shopping service.
