Hello Tabitha,
I did my first 3 shops for BARE last week. My score were two 10/10 and one 9/10. (I got another 10 for a job yesterday.) One particular BARE scheduler sent many emails trying to get someone to do an assignment by Thursday 1-22 where we would be required to make a purchase, then return it.
The store is 3 miles from my home. When no one accepted it, she sent out an email saying that a purchase was now optional. The scenario was to choose a product, see if the sales person offered a warranty, then take it to the cashier and see if the cashier offered a warranty. The instructions said that after the cashier rang it up, we were to pretend we left our credit cards at home.
I emailed her and told her I would do the assignment if no purchase was required. I then accepted it on your site and it was in my shop log. She sent me an email asking me to accept it and I told her I had done that and it was in my shop log. I completed the shop 2 days ago, Wednesday, which was a day earlier than required and submitted my report that evening. Today she sent me an email saying my report was not accepted because I had not made a purchase.
She also sent me an email asking me to do it by tomorrow, same store, same scenario, only now there is a bonus. I emailed her and tried to call her but she may have left for the day. I called the main number and was told to wait until Monday for an answer. I know some schedulers check their email after hours and weekends. I would think she would be checking to see that this assignment is done by tomorrow. As of now, 3:22pm PST, the job is still available and due tomorrow.
My question is how does BARE respond when the scheduler is wrong?