I am very new to mystery shopping, just about a month in. I've completed a handful of shops and received positive feedback. I just signed up for a shop that has been on the board for a while. Now that I have accepted and can see all of the guidelines, I'm a little concerned that I'm not going to blow my cover immediately. This is a shop where I am supposed to evaluate security personnel who may be anywhere on the premises. If they are not immediately available, I am supposed to attempt to call them on a security phone or have staff call them. The scenarios offered include things such as asking for directions to a local shop, or needing a jump for my car. Just wondering if anyone can offer advice on how to make this work? I can't quite convince myself that the scenarios offered make sense (I'd think the staff would see through these because it doesn't make sense that I'd specifically ask for security and not just ask the first person I contact). This is the first shop that makes me nervous. Any advice is greatly appreciated. Thanks!
Help with scenario?
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I did one of these about six months ago. It was at a hospital that I am familiar with. Security personnel are easy to spot by their uniform, so it wasn't too hard to seek one out. A scenario that I had available was to ask about long term parking for an extended stay. The interaction was very natural and this was a pretty easy shop. I would do more of these, but it seems like they are always wanting morning or evening hours that don't work with my schedule.
The best advice I would give is to be familiar with their uniform and go up to one of them and ask your question. I do think it would come off a bit odd to walk up to regular staff and ask to talk to security (unless you use the escort me to my car scenario). The hospital I most frequently visit usually has security people posted in or around the main entrance. Just look for them and they will likely be right there. Just don't look too suspicious, or they might find you first!
Edited 1 time(s). Last edit at 05/10/2016 01:14AM by InPlainSight.
The best advice I would give is to be familiar with their uniform and go up to one of them and ask your question. I do think it would come off a bit odd to walk up to regular staff and ask to talk to security (unless you use the escort me to my car scenario). The hospital I most frequently visit usually has security people posted in or around the main entrance. Just look for them and they will likely be right there. Just don't look too suspicious, or they might find you first!
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Could I have a receipt please?
Could I have a receipt please?
Edited 1 time(s). Last edit at 05/10/2016 01:14AM by InPlainSight.
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