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Received means?

March 28, 2016 10:14PM
What does it mean when it is "received"
Received - Your shop is being reviewed or finalized by an administrator from the mystery shopping company you shop for. They may send you a shop grade and shop comments to let you know how you did on your shop. This ONLY means that the shop is past the "Completed" status and is being handled by the MSP.

Especially the last line what does it mean being handled by the MSP.
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March 28, 2016 10:34PM
It means it is either going to be accepted or not, based on the decision of the client. It also means, the client will determine if it is going to be paid. As, even if the MSC accepts the report, payment is still dependent on the ok of the client.
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March 30, 2016 05:17PM
Thanks. How long before you know if its rejected or not? I don't want to do other shops until the first couple I did are in the clear. For example, if a MSC pays roughly 2 months after the shop would I find out 1.5 months from now it was rejected?
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March 31, 2016 04:24AM
You would normally be notified if it is rejected but at times, some MSC just might keep quiet until you ask. If it remained unpaid but no word from them, time to ask.

I had on one occasion wondered about a shop which remained unpaid for a while and I inquired. And that was after more than 4 months. I was told they felt I asked more than I was supposed to because the associate provided more info. I remembered that shop very well because the associate was the manager and he was covering all avenues. I stupidly included everything he said. So, lesson learned. I never volunteered any information ever again.

But on another occasion, the shop stayed unpaid and I asked. Within that week, I received the payment, without any word from the MSC. Keep you records current all the time. As long as you followed the Guidelines, there is no reason to be too anxious about your shops. Health is wealth. The MSCs are as determined as we are to have successful shops Of course, payments are another story. winking smiley
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March 31, 2016 05:24PM
Thank you!
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