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canceled shop-feel bad

February 21, 2010 09:37PM
Have any of you guys ever accepted shops and then when you got the full list or requirements, changed your mind and cancelled? I just did this and feel bad about it. I am new to MS but have been enjoying it so far. I signed up with a company that gives better pay(or so I thought) but as soon as I did, they immediately called me on the phone and I felt pressured to accept a shop verbally. This was my first encounter with a company calling, as up until then, everything was done exclusively by email. When I received the instruction "kit" via snail mail, it was a very complicated shop with what I considered to be a huge amount of work and little pay, comparatively. So, I went to the website and sent an email that, not only will I be unavailable for that shop, I now wish to deactivate my account with the company altogether. Their website had no provision for deativating myself, which I also did not like. I do feel bad now but I don't appreciate their calling me and my feeling pressured and then me wanting to cancel because I wasn't the one who pursued this shop to begin with. I am also concerned that I may be charged for the materials that they sent me. Have any of you had similar experiences and/or feelings like this?
Thanks for listening!
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More About Cancelling Assignments
February 21, 2010 10:12PM
The problem is that you DID agree to do the shop. Short of some disaster, you really need to do what you agree to do, when you agreed to do it.

That being said, if I felt the shop was too complex for me to correctly execute it, I would be in contact with them to cancel and my approach would be just that--I am not qualified to do this correctly and sure wish I had known what all was involved in this before I agreed to do it. I certainly would not use the pay amount issue as my reason. There are few jobs in this business that are a 'bargain' for anyone except the MSP handing out the work.

Any time a company calls to have you do work for them they will pressure. They need to get the job onto somebody's schedule. It is why most of us negotiate bonuses to do the work. When they call here I almost always know the job already, I know it is available, and the reason I have not self selected it is that it does not pay enough for what is expected. If for some reason I don't know the shop already, it is safe to assume they are calling because nobody else will do it for the same reasons I wouldn't, so pay negotiation is appropriate.

I can't agree with you not doing the job, though I do agree with you notifying them as soon as possible that you will not do the work.
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February 21, 2010 11:08PM
Jammer, You were thrown into unfamiliar territory and caught off-guard by the phone call. Everything after that is water under the bridge. Hopefully, the MSP can get the shop rescheduled, and give you instructions on what to do with the kit.

Going forward, don't feel pressured when a scheduler calls. They need help, now. Maybe it can be mutually advantageous, maybe not. If you don't want the shop, explain that there's no room in your schedule for it and thank them for the opportunity. If you want the shop, by all means, ask for details to make sure. Sometimes the scheduler will offer a bonus right off the bat, but not always. If timing or mileage is a factor, and a bonus is not offered, ask. Took me a few times before I got comfortable doing that. It's either do-able or not, for both MSP and shopper. If you and the MSP agree, ask the scheduler to send you an email with details.

It seems to me that deactivating is a bit hasty, and maybe just a preemptive strike. I wouldn't sever ties this early in the game. Hang in there!
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February 22, 2010 02:12AM
Another lesson learned! Yes, I was completely caught off guard by the instantaneous phone call to my home after registering. And in my haste to be accomodating as a newbie, I buckled. I did not have the benefit of familiaring myself with the assignment online but I realize that agreeing to but not completing without good reason is a big No No. Thank you guys for suggesting more appropriate ways of handling such things in the future.
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February 24, 2010 11:37AM
If you cant say no, just dont pick up the phone. Let it go to voicemail, then you can decide at your own time and pace if you like the job or not. I always try to figure out how much work is require before accepting any jobs.

Just make sure whatever you agree on the phone, ask them to email you. I do not do assignment unless I have written agreement/email at hand. This comes handy incase you get paid less, or there are problem in the future.
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