Well the reasons that I am interested in being a Mystery Shoppers is because I trained employees on how to offer excellent customer services. I have a MA in administration, and now that i am retired, i want to get a position whereby my past positions and expetience would allow me to judge appropriately of what the expectation is of an analysis of the location that we are visiting. I should mentioned when I was the administrator of businesses, when my mistery customer reports would come to the Head Office, it stated "Clown Jacques he is the best you have"! Customers appraisal forms signed by customers leaving the premises generated tremendous reports. I have a binder of approximately 100 pages of letter of references, mystery customer report, and finally, positive customer evaluation card!I always believe as I do now, when i enter a store and/or place of business, I have the habit of scanning the environment, and observe details as I did when I was the administrator. To observe not only supplies on the shelves, the code date of products, and especially employees dealing with other customers. I have a habit od asking "How are you today" because many will say fine but never ask you "How I was"! At times I have call the supervisor, either to report a tremendous service provided by the employee, and/or to advise her that the service and the demeaner of the employee was not satisfactory. I wouls alway do it in a positive
approach and suggesting may be more appropriate alternatives! I know being a "Mystery Shopper" does not perform none of the above, but I mentioned it so that you know that I am very observant! I could also accept a position whereby I could train new "Mystery Shoppers" in a area around the Essex County Ontario. I can travel and my background in education and community involvements would be very instrumental of positively training a new member! I have designed very succesful "Educational Curriculum and performed 25 years of numerous educational or training programs! Thank you for your charismatic and benevolent regarding this most important request! Jacques O. Anctil
===Edited by moderator to remove telephone number. Not a good idea on an open internet forum.==