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Audio Recording

March 05, 2014 10:03PM
Am about to go out on my first mystery shop and I need to record the pre-call and they suggest I record when I interact w/ the waitstaff to help in taking notes. Couple of questions: 1) can I assume if I am being asked to record, it is legal to do so?; 2) how do you manage to record the waitress without her noticing you are doing it - you won't necessarily know when he/she is coming - do you keep it on and place in your purse?; and 3) any suggestions for good apps for the iPhone? Thanks ... appreciate the help!
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March 05, 2014 10:11PM
Your iPhone has a built in recorder that is quite good. Just be sure you put the phone in airplane mode because an incoming phone call will shut it off.

If you use the search function for audio recordings and choose all dates there are some long threads with quite a bit of information on the legality. You will also find a link to a good website for checking your state.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
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March 07, 2014 03:45PM
Never assume anything in this business. Make sure you are allowed to do that (per Lisa's post)
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March 07, 2014 04:04PM
Please check the "sticky" topic near the top of this page for a discussion that addresses legal audio recording.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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March 07, 2014 04:20PM
Thanks wales. I always forget about the sticky notes.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Reply
March 08, 2014 01:05PM
I see topics w/ sticky notes .. what does that mean?
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March 08, 2014 01:43PM
Deb,
At the top of this page there are a number of topics that have been designed to always be the first topics, whether there have been recent posts to them or not. Becasue the "stick" to the top of the topic list, they are called "sticky" topic. If you read the one about audio and video recording, you will find what you need to know.

Also, all shoppers can benefit from reading all of the "sticky topics" in the forum. They are stuck to the tops of pages becasue the information that they contain is particularly important.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Reply
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