Obviously you're a newbie.
It's against the forum rules to name both the MSC and the client together. So you'll need to edit one of those (probably the MSC) out.
As for the timings. For the drive-thru you start when your car comes to a stop at the drive thru line. Then again when you get to the first window (considering it's the standard order, pay at one window, get food at the next setup), and the last timing is when you get your complete order. For the walk in it's when you get in line, then when your order is totaled, and then when you get your order.
There are reasons that a body stays in motion
At the moment only demons come to mind