dreamweaver Wrote:
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It's my opinion things are going to bust
> open for us this next year because companies are
> going to cut back on employee hours and that will
> make the employees mad and deliver bad customer
> service and we'll be sent it to find out why they
> are losing so much money. That's my hope anyway
> and my opinion only.
That would be lovely, but, to play devil's advocate, if companies cut back on employee hours, that may very well throw more mystery shoppers into the market.