1. Forums
  2. New Mystery Shoppers

Whole Foods Shops

April 21, 2013 04:51AM
Any advice on Whole Foods shops? I have my first one scheduled, and it seems to have lots of detail to remember. I know that they provide a form to fold and use as a "shopping list," but that seems like it would be a red flag to the employees.

Any advice welcome...

Thanks
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

April 21, 2013 02:33PM
Use the inside of the folded "shopping list" to make detailed note when you have moved out of sight of the person you last observed. Have a real grocery list on the visible side of the form. The shop instructions even tell youwhat to do if you are approached by an employee and asked what you are doing.

These may not be the best assignments for relatively new shoppers, btw.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Reply
April 21, 2013 02:57PM
It's surprising how many people carry shopping lists. I've seen a lot of people using a folded paper with multiple store lists on several sides. The employees won't pay any attention. I doubt anyone will notice unless you are very obvious about looking them up and down and then writing, asking a question, then writing ...... Just be natural and hold the notes like a shopping list and casually use it. Don't be nervous.
Reply
May 06, 2013 12:55AM
I have done many Whole Foods shops. I carry my own version of a shopping list, and write down the important details that I am required to report on the inside of my list. I make sure not to do it where there is a TM that can see me. I have never been asked what I was doing, and I don't think I have been noticed. I used the form provided by the company the first few times, but I thought it was too obvious, so after I had some experience, I found my own way of doing it.
Reply
Sorry, only registered users may post in this forum.

Click here to login